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Frequently asked questions
General
We adhere to strict security protocols to safeguard all user data, including sensitive information like passwords. Our platform employs industry-standard encryption methods to protect data both in transit and at rest. Additionally, we implement multi-factor authentication to ensure that only authorized users can access sensitive information.
As well as providing bereaved families with their loved ones funeral preferences, they will also be able to find out if their loved one had a funeral plan, direct cremation plan, or relevant insurance policy in place.
We want everyone to leave behind important information that can help their loved ones. Even the answer to one or two simple questions in advance will go along way to taking pressure off a bereaved family. So, we don’t mind if you upload your existing wishes, or use our helpful tool.
Absolutely! We provide comprehensive technical support to assist users with any issues or questions they may have regarding the platform. Our dedicated support team is available via email, phone, or live chat to address any concerns and ensure a smooth user experience.
We have created a secure API which we can integrate into your companies software. This means you can send customer details to us with the click of a button.
